Frequently Asked Questions

VibraXX is a global live quiz competition platform operated by Sermin Limited. Players compete in real-time quiz rounds every 5 minutes, testing their knowledge and accuracy in a synchronized live arena. VibraXX is designed as a skill-based knowledge competition platform and is not intended to operate as a gambling service.

Simply click 'Sign In with Google' on the homepage. We use Google authentication for quick, secure registration. No separate password setup is required, and you can get started in moments.

Every registered user receives one free daily practice opportunity. Practice play does not affect leaderboards, prize eligibility, or monthly rankings and is intended for learning the format. To compete in paid live rounds and build an eligible monthly score, you need purchased round packages.

No. VibraXX is fully web-based and works on desktop, tablet, and mobile devices. Just visit the website and sign in with Google.

New live quiz rounds start automatically every 5 minutes, 24 hours a day, 7 days a week. You can join the lobby and wait for the next synchronized round to begin.

Each live round contains exactly 15 multiple-choice questions. Each question is shown with a 9-second answer window, followed by a 9-second explanation card.

If you do not select an answer within the answer window, that question is treated as unanswered and earns 0 points. The round then continues automatically.

No. Once a round goes live, late entry is not allowed. This helps ensure fairness because all players start the round together under the same conditions.

VibraXX currently uses 15 categories: Psychology & Human Behavior, Logic & Puzzles, Earth & Natural Systems, Engineering & Technology, Life Sciences & Medicine, Physical Sciences & Mathematics, Information & Computation, Sports & Entertainment, History, Geography, Science, Technology, Nature & Animals, Human Body & Health, and Language & Communication.

Every correct answer earns 10 points. A fully correct 15-question round therefore has a maximum score of 150 points. Your monthly score is based on the total of your eligible round results for that month.

Subject to the platform rules and eligibility checks, the participant with the highest cumulative eligible score for the relevant calendar month wins the monthly £1000 prize.

The monthly prize activates only if at least 999 paid package purchases are completed during that calendar month. If that activation threshold is not met, the monthly prize is not activated for that month unless VibraXX expressly announces otherwise.

If multiple participants finish with the same top cumulative score, tie-breakers apply in this order: fewest incorrect answers, highest accuracy rate, and highest average score per round. If a tie still remains, VibraXX may apply an equal split or another fair resolution under the platform rules.

No. Free daily practice does not affect leaderboards, monthly prize rankings, or prize eligibility. It is intended only for practice and familiarization.

Monthly scores reset at the end of each calendar month according to the platform’s official reset schedule.

Current package pricing is £3.00 for a 3-round bundle and £18.00 for a 30-round bundle, unless VibraXX states otherwise on the platform at the time of purchase.

Payments are processed securely through Stripe. Available payment methods may vary depending on your region and Stripe checkout availability. We do not store your full card details on our own systems.

Quiz round purchases are generally final because they are digital services made available immediately after purchase. Refunds are considered only in limited circumstances such as duplicate billing, clear payment processing error, or a verified platform-side fault that materially prevented use of purchased access. Please see the Refund Policy for full details.

Unless expressly stated otherwise in a product-specific rule or promotion, purchased round access is intended to remain available on your account until used.

All prices are displayed in British Pounds (GBP) unless stated otherwise. If you pay in another currency, your payment provider or card issuer handles the currency conversion.

You must be at least 18 years old to use VibraXX and to be eligible for prizes.

No. Each person is allowed only one account. Creating or controlling multiple accounts may result in suspension, termination, cancellation of scores, or loss of prize eligibility.

No. Players must answer using their own knowledge, reasoning, and judgment. External help, bots, scripts, automation, coordinated assistance, or other unfair methods are prohibited.

Using VPNs, proxies, or location-masking tools to bypass geographic restrictions or platform rules is prohibited. If prohibited location masking is detected, your account may be restricted and prize eligibility may be cancelled.

VibraXX is offered only in territories and jurisdictions where the service is lawfully made available by us. Availability may change over time. Please check the Terms & Conditions for the latest permitted-jurisdiction rules.

If you experience a problem during a round, contact us as soon as reasonably possible with the date, time, and details of the issue. Platform-side faults may be reviewed under our Terms, Complaints Procedure, and Refund Policy where applicable. Problems caused by your own internet connection, device, browser, or third-party service issues may not qualify for any remedy.

VibraXX works best on modern versions of major browsers such as Chrome, Edge, Firefox, and Safari. Keeping your browser updated is strongly recommended.

Yes. VibraXX is designed to work across desktop, tablet, and mobile devices.

Some account details are linked to your Google sign-in. Platform-specific profile information may be managed through your account area where available.

Contact us at team@vibraxx.com using your registered email address and request account closure. We will review and process the request in accordance with applicable legal and data-retention requirements.

Eligible winners are contacted using their registered contact details after the relevant month ends. Prize payment is made only after verification, eligibility review, and any required compliance checks are completed.

Winner notification is usually sent within 3 business days after the end of the relevant month. Payment timing depends on how quickly verification and compliance checks are completed.

Prize winners are responsible for their own tax obligations where applicable. VibraXX does not provide personal tax advice, so you should consult a qualified adviser if needed.

If required identity, ownership, jurisdiction, or compliance checks cannot be completed successfully, the prize may be delayed, withheld, or refused in accordance with the platform rules.

VibraXX is operated by Sermin Limited, a company registered in England and Wales under company number 16778648. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

No. VibraXX is designed as a skill-based knowledge competition platform. Outcomes are determined by knowledge, accuracy, and performance rather than chance.

Live broadcast features may be introduced or expanded by VibraXX over time. Any currently available or upcoming viewing features will be announced on the platform.

Email us at team@vibraxx.com for support, technical issues, complaints, or general platform questions. For corporate matters, you can also use contact@sermin.uk.