During online question-answering, why does providing 'given' information already known to the system affect a user's interpretation of the response?

💡 Explanation

Providing 'given' information violates Grice's maxim of quantity, which expects contributions to be as informative as required but not more so. Because the system is stating the obvious, users may infer unintended meanings or assume the system is unreliable, therefore leading to misinterpretations, rather than the effects due to computation, priming, or cognitive biases alone.

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