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← Language & CommunicationIf a chatbot responds to a user query by assuming the user is already aware of specific previous interactions, which communication failure mode is most probable?
A)Syntactic ambiguity in parsing
B)Referential opacity of given information✓
C)Lexical overload in named entity
D)Pragmatic insincerity of the chatbot
💡 Explanation
Referential opacity arises because the chatbot incorrectly treats information as 'given' when the user lacks prior context. This causes confusion, because the bot fails to establish clear reference rather than presenting insincerity or syntactic ambiguity.
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